FAQS

Haven’t found an answer to yours? Reach out to our support team by email – we’ll get back to you as soon as we can.

Can I use ADIC for free?

Yes of course! Our Starter plan is completely free. You'll get access to some AI tools and the latest 4 monthly trends from our trends library. This is a great plan to explore ADIC with.

Do I own the content I produce in ADIC?

For free users, while we may utilize the images generated on our platform to enhance our services, we do not claim ownership of your designs, concepts, or original ideas. You retain full ownership of your intellectual property. For paid users, your images and designs remain completely private and are solely used by ADIC to provide services. Every design, concept, and image you create or upload to ADIC is exclusively yours and kept confidential.

Who is ADIC designed for?

ADIC is tailored for fashion brands, independent designers, and design teams in the footwears, jewelry and bags industries looking to enhance creativity and efficiency through AI-driven insights.

Can I request customizations for AI feature?

Yes, you can directly contact the ADIC team to evaluate your requirements and propose further solutions.

What file formats does ADIC support for uploads?

ADIC supports common image file formats, including JPG, PNG, and SVG.

Does ADIC require any special hardware or software?

ADIC is a cloud-based platform and works on most modern web browsers. No special hardware is required.

What should I do if the AI-generated designs don’t match my expectations?

You can adjust the input parameters or try different descriptive keywords. Our support team is also available to help optimize your design process.

Can I upgrade or downgrade my subscription plan?

Yes, you can change your subscription plan at any time from your account settings.

How does ADIC protect my uploaded images and designs?

We use advanced encryption methods to secure your data. Your designs and images are private and accessible only to you.

Does ADIC use my designs for other purposes?

No, all uploaded content remains your property, and ADIC does not use your designs for any purposes without your consent.

What support channels are available?

You can reach our support team through email, live chat, or our dedicated help center.

How quickly can I expect a response from customer support?

Our support team typically responds within 24 hours for most inquiries.